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368 reviews

New Orleans Auto Repair

501 River Road , Jefferson, LA, 70121
(504) 215-8548
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The auto mechanics at Uptown Auto Specialist in New Orleans & Jefferson Parish strongly believe that each customer matters. We read our customer reviews and our auto mechanics care about customer service. Not only do we have a state-of-the-art facility, we have a full-service body shop specializing in German vehicles. We offer pre-purchase inspections so you know a used car’s condition before you buy it. We want our customers to be happy. Please contact us with your questions or to schedule an appointment. Uptown Auto Specialist is located at 501 River Rd, Jefferson, LA 70121. We’re open Monday through Friday from 8:00 AM to 5:00 PM.

5

They were great. Expensive repair which they can't help but they made it as painless as possible

5

Uptown Auto is the only shop in New Orleans that I would ever trust my vehicles with. Awesome service and peace of mind. Dr. Frank Lee is a legend under the hood.

5

I was able to schedule an appointment swiftly, which was very accommodating to my work schedule. I appreciated the patience and overall kindness/customer service, as I explained the issues with my car. They even offered to double check to see if the proper service was previously completed by the dealership. I will certainly bring my vehicle ('19 Volvo) there, for future maintenance and/or repairs. - S. Rice [Algiers, NOLA]

5

If you made the mistake of buying a MINI Cooper in New Orleans, then you more or less have one option to get it fixed right, and that is at Uptown Auto Specialist. It isn't cheap - but if you wanted cheap, you wouldn't have bought yourself a MINI Cooper to begin with. They're way more reasonable than a MINI dealer, which is a moot point because Louisiana does not HAVE an official MINI dealer. There are other places you can go, but "you get what you pay for," and in the case of BMW and Mini Coopers especially... the Uptown Auto Specialist work LASTS, and it's well worth the money. What you save going to somebody else ends up costing you in the long run. UAS know these cars, and know what the city can do to them. I'm never overjoyed when I have to go there... But I'm relieved when I leave there. They stand behind their work. (Also they have a dog named Raylan who is an absolute sweetheart.)

5

Amazing service! 10/10. Sometimes they even complete the impossible. Thanks Paul and team

5

Excellent comprehensive service. Fair rates!

5

Another great experience with the Uptown Auto Team. The diagnosis and repair of our BMW X3's coolant system were on point. I recommend Paul Jackson and the Team.

5

Totally satisfied with the work done on my vehicle. Work was done in a timely manner.

5

Great service. Great work

5

Great customer service, highly competent mechanics.

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