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We are open during the Coronavirus outbreak and are taking precautions to ensure the health and safety of our customers by providing a clean office and shop environment.

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The auto mechanics at Uptown Auto Specialist in New Orleans & Jefferson Parish strongly believe that each customer matters. We read our customer reviews and our auto mechanics care about customer service. Not only do we have a state-of-the-art facility, we have a full-service body shop specializing in German vehicles. We offer pre-purchase inspections so you know a used car’s condition before you buy it. We want our customers to be happy. Please contact us with your questions or to schedule an appointment. Uptown Auto Specialist is located at 501 River Rd, Jefferson, LA 70121. We’re open Monday through Friday from 8:00 AM to 5:00 PM.

5

very efficient: took it in for oil change and they did the computer diagnosis of things that needed to be taken care of, received the relevant estimates, prioritized what I wanted done, made another appointment for while I was going to be out of town, took uber and taxi to and from airport, home again with my car - love it!

5

I won't go anywhere else! Uptown Auto is its own finely-tuned machine! They helped me when I was in a huge bind. Not only did they make room immediately, but they were honest. Probably one of the best auto repair places I've been too, and unfortunately I've been to too many. I don't know about you, but I'm tired of people trying to rip you off and/or make repairs which aren't "really" needed. They helped me with repairs and advised me on what car to purchase. Uptown Auto is just an all-around great business. Knowledgeable, professional, and efficient. You can tell that the owner, Paul, has his heart and head in the everyday operations.

5

Thank you for readying my car for my road trip. She ran like a dream

5

We had exceptional service from start to finish at Uptown Auto Specialists, and we are so thankful that we made the decision to get a second opinion and to have all repairs made there. Every aspect of my interaction with them was professional and reliable, and their attention to detail, clear communication, and efficiency -- from the auto shop to the great front desk administrative service -- was excellent. This is why we went to them in the first place -- they inspire trust. We took our Honda Odyssey to Uptown because it was unexpectedly diagnosed with a major issue while it was getting a routine oil change at our regular Honda dealer's service department. Apparently an interior leak needed to be repaired, and it could be only be repaired by replacing a large (and very expensive) part. The Honda team told us that eventually, if left unaddressed, the leak would cover the engine with fluid, and once the fluid got close to the exhaust, the situation would become combustible (literally). Another major repair was also diagnosed, and Uptown confirmed that this second issue needed to be addressed. Since my brother had previously taken his own elderly Honda Odyssey to Uptown on more than one occasion, and everything was done with the utmost professionalism and reliability, we decided to take our car someplace we trusted. We figured that if Uptown ended up having the exact same diagnosis as the Honda team, then the repairs would be made at Uptown, and we would have the assurance that a trustworthy team had taken care of everything. Uptown worked its magic by correctly diagnosing what did and did not need to be fixed, however -- the "leaking fluid" issue diagnosed at the dealer was not a major issue at all, there was a barely detectable leak, and no repair or replacement was needed. Uptown took care of the other issue that did need repair and replacement. What we didn't expect was Uptown discovering a major mistake made by the Honda service team that could have put our driving safety at risk had we not immediately brought the car to Uptown. Honda had neglected to reattach an essential part that they had temporarily removed to (incorrectly) diagnose the major not-a-problem problem. The car was then negligently returned to me without this piece in its proper place. This oversight would have caused the car to malfunction and die on the road if it had continued to be driven. I was lucky that hadn't already happened. Two other relatively minor oversights by the Honda service team regarding the oil change were also addressed at Uptown -- lagniappe goodness! Thank you Uptown Auto Specialists -- we'll be back!

5

Always happy with the work

5

Very pleasant people to do business with and the repair work was done as promised and at the price quoted.

5

Very friendly and speedy service

5

Well taken care of and in a timely manner.

5

Fast, efficient, and fair!

5

Clear explanation of need. Prompt professional service. Always satisfied with their work.

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